Delay in events processing

Incident Report for SEKOIA UAE1

Resolved

The platform has processed all the accumulated delay and is back to real-time indexing.
Everything is stable, this incident is over.
Our team has started working on long-term improvements.

Thank you for your patience throughout this incident.
Posted May 25, 2026 - 21:05 UTC

Update

The scale has been progressively deployed and the platform has been catching up on the indexing delay since 16:00 CEST.
It is expected to catch up in a couple hours.
Our engineering team will also implement some long-term fixes during the evening and the night to increase performances.
We will let you know once the platform is back to real-time.
Thank you for your patience.
Posted May 25, 2026 - 18:54 UTC

Monitoring

Our Engineering continues performing long term stabilization actions.
User impact has been resolved.

We thank you for your patience during resolution.
Posted May 25, 2026 - 11:46 UTC

Identified

The underlying performance issue is still present and our teams are currently working on scaling to find better performances.
Events ingestion, detection and alerts raising are not impacted and still done in real-time.

Thank you for your understanding.
Posted May 25, 2026 - 11:17 UTC

Monitoring

Our Engineering team has identified the issue and applied remediation actions.
Situation is being monitored until complete recovery.

We thank you for your patience during resolution.
Posted May 25, 2026 - 07:48 UTC

Investigating

Our Engineering team is currently investigating an issue causing some delay on events processing.
Posted May 25, 2026 - 06:02 UTC
This incident affected: Event ingestion.