Resolved -
The platform has processed all the accumulated delay and is back to real-time indexing.
Everything is stable, this incident is over.
Our team has started working on long-term improvements.
Thank you for your patience throughout this incident.
May 25, 21:05 UTC
Update -
The scale has been progressively deployed and the platform has been catching up on the indexing delay since 16:00 CEST.
It is expected to catch up in a couple hours.
Our engineering team will also implement some long-term fixes during the evening and the night to increase performances.
We will let you know once the platform is back to real-time.
Thank you for your patience.
May 25, 18:54 UTC
Monitoring -
Our Engineering continues performing long term stabilization actions.
User impact has been resolved.
We thank you for your patience during resolution.
May 25, 11:46 UTC
Identified -
The underlying performance issue is still present and our teams are currently working on scaling to find better performances.
Events ingestion, detection and alerts raising are not impacted and still done in real-time.
Thank you for your understanding.
May 25, 11:17 UTC
Monitoring -
Our Engineering team has identified the issue and applied remediation actions.
Situation is being monitored until complete recovery.
We thank you for your patience during resolution.
May 25, 07:48 UTC
Investigating -
Our Engineering team is currently investigating an issue causing some delay on events processing.
May 25, 06:02 UTC